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Remove personally identifiable info or doxxing content from Google Search

You can request to remove select personally identifiable information (PII) from Google Search results. This information includes:

  • Address, phone number, and/or email address
  • Confidential government identification (ID) numbers (for example, Social Security or Tax ID number, Resident Registration or Resident Identity Card number)
  • Bank account or credit card number
  • Images of a handwritten signature or an ID doc
  • Highly personal, restricted, and official records (for example, medical records)
  • Confidential login credentials
  • Other types of personal information

 

We may also consider the removal of the above and other types of personal info if it is being shared maliciously (this practice is sometimes known as doxxing). Learn more about the factors we consider when we evaluate for doxxing. 

Request to remove select info from Google Search

You or your authorized representative can submit a request to remove links to the content from Google Search results. Any authorized representative must explain how they have the authority to act on your behalf.

Important: We only review the URLs that you or your authorized representative submit in the form.

Start removal request

What happens after you submit the removal request

  1. You get an automated email confirmation. This confirms we received the request.
  2. We review the request. We evaluate each request based on factors including the criteria above. We also evaluate the content for public interest.
  3. We gather more info, if needed. If the request doesn’t have enough information for us to evaluate, like if URLs are missing, we’ll share specific instructions and ask you to resubmit the request.
  4. You get a notification of any action taken:
  • If we find the URLs are within the scope of our policies, the URLs will either be removed for all queries or be removed only from search results in which the query includes the affected user’s name, or other provided identifiers, such as aliases.
  • If the request doesn't meet the requirements for removal, we’ll include a brief explanation. If your request is denied and later you have additional materials to support your case, you can re-submit your request.

Frequently asked questions

Which removal option do I choose?
  1. At the first question, select content that contains your personal information.
  2. Select your country of residence.
  3. Click Next.
  4. Select the type of personal info you want to remove:
  • Address, phone number, and/or email address
  • Confidential government identification (ID) numbers (for example, Social Security or Tax ID number, Resident Registration or Resident Identity Card number)
  • Bank account or credit card number
  • Images of a handwritten signature or an ID doc
  • Highly personal, restricted, and official records (for example, medical records)
  • Confidential login credentials
  • Other types of personal information
What factors do we consider when we evaluate each request?

Google may remove PII that has the potential to create significant risks of identity theft, financial fraud, harmful direct contact, or other specific harms. We generally aim to preserve information access if the content is determined to be of public interest. This includes but isn't limited to:

  • Content on or from government and other official sources
  • Newsworthy content
  • Professionally-relevant content
What additional factors do we consider when we evaluate for doxxing?

In some cases, your personal info may appear alongside content that's threatening. We may remove such content under our doxxing policy if it meets both of these requirements:

  • Your personal info is present.
  • In the URL, there is the presence of:
    • Explicit or implicit threats against you, or
    • Explicit or implicit calls for others to harm or harass you, or
    • A significant amount of your personal information is aggregated without a legitimate purpose.
What happens to the URLs if they're approved for removal?

When URLs are approved for removal, the result will be one of the following:

  • The URL will not appear in Google Search results anymore.
  • The URL will not appear in Google Search results for a search query that contains your name, or other such identifier. The URL may still appear for other phrases or words you type into the search engine.

Which of these removals happens depends on whether the personal information on a page is accompanied by content that is of public interest or has content about other individuals.

When we remove content from Google Search, it may still exist on the web. This means someone might still find the content on the page that hosts it, through social media, on other search engines, or other ways.

 

The intake form has multiple options for removals. Which option do I choose?

In the section for the type of content you want to remove, select Personal info, like ID numbers. Then select the type of personal info from the following:

  • A confidential government ID number
  • A bank account or credit card number
  • An image of my handwritten signature
  • Highly personal, restricted, and official records
  • Contact information (physical addresses, phone numbers, and email addresses)
  • Confidential login credentials
Which URLs do I submit for review?

Submit all the images or web URLs you want us to review for removal from Google Search results.

How do I find the URL of the content I want to report?

To find the URL of the content, search for the page or image you want to report.

Learn how to:

How do I submit more than one URL for review?

Add one URL per line. You can submit up to 1,000 URLs.

Why do you ask for screenshots in the form?

Screenshots of content that’s related to you helps us identify offensive content for removal. An image can have content that’s relevant to multiple individuals.

How do I take a screenshot?

You can take a screenshot on your computer or with your mobile device. You may want to take the screenshot on the same device that you use to submit the form. Edit screenshots you submit to obscure any sexually explicit portions.

Learn how to take a screenshot on your:

Important: Child sexual abuse imagery is illegal and should NOT be shared in this form. Do not take or include screenshots containing child sexual abuse imagery or any content that presents someone under 18 in a sexual way. Learn how to report child sexual abuse imagery.

How do I request removal of content that’s no longer live?

If the content no longer appears on a webpage, but appears in Google Search results or as a cached page, you can request a refresh of outdated content.

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