In addition to the main conversation in the space, you can reply to any message and create a separate thread. With a thread, you can track important discussions and prevent the main conversation from being cluttered.
Reply in a thread
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On your computer, open Google Chat or Gmail.
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In Gmail: On the left, click Chat.
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- Select a space.
- Point to the message.
- In the menu, click Reply in thread
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- In the thread panel, to the right of the space, enter your message.
- Click Send
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.Tip: If a thread already has replies, click the message to open the thread panel.
Follow or unfollow a thread
- At the top right corner of the space, click Active threads
- In the thread panel, point to a thread:
- To follow a thread, click Follow.
- To unfollow a thread, click Following.
- At the top of the thread panel, to filter the list of available threads, click:
- Mentions me: Threads where you’re mentioned.
- Following: Threads that you follow.
Tip: To resize the thread panel, click and move the bar on the left border of the panel.
Manage thread notifications
In a thread, you can adjust how and when you’re notified of new messages.
- On your computer, open Google Chat or Gmail.
- In Gmail: On the left, click Chat.
- At the top of the space, click the space name
Notifications.
- Select an option for notifications:
- All: Notifications for all new messages and replies to threads.
- If you select “All,” you automatically follow all new threads for that space.
- To unfollow a thread, click Active Threads
- Main conversations: Notifications for all new main conversations, @mentions, and replies to threads you follow.
- For you: Notifications for @mentions and replies to threads you follow.
- None: No notifications, just an indicator for @mentions.
- All: Notifications for all new messages and replies to threads.
- Optional: If you don’t want the conversation to be in bold and moved to the top of your conversation list, select the box next to "Mute conversation."
- Click Save.
Notifications.Tip: If you follow a thread in a space, you’re notified with a dot whenever there’s activity in that thread unless the space is muted. You can find the number of unread messages next to each thread in a space.